How can people contact me while I am at sea? 

To provide greater peace of mind while you’re away from home, you can give friends and relatives the following information.

Calling a ship  from Australia...
Pacific Dawn
Telephone: 0011 870 32 35 00 193 or 0011 87032 35 00 216
Facsimile: 0011 870 32 35 00 196 or 0011 87032 35 00219
Pacific Jewel
Telephone: 0011 870 76 48 42 686
Facsimile: 0011 870 76 48 42 687
Pacific Sun
Telephone: 0011 870 32 32 84 811
Facsimile: 0011 870 32 32 84 812 or 0011 870 32 32 84 814
Calling a ship from New Zealand...
Pacific Dawn
Telephone: 00 870 32 35 00 193 or 00 87032 35 00 216
Facsimile: 00 870 32 35 00 196 or 00 870 32 35 00 219
Pacific Jewel
Telephone: 00 870 76 48 42 686
Facsimile: 00 870 76 48 42 687
Pacific Sun
Telephone: 00 870 32 32 84 811
Facsimile: 00 870 32 32 84 812 or 00 870 32 32 84 814

Calling Pacific Dawn or Pacific Sun can be expensive and coverage is subject to satellite signal availability. Please contact your long-distance service provider for rates prior to calling.

If you want to use your personal mobile phone...
Mobile phone reception is available on all our ships. A compatible mobile phone and a service plan capable of roaming internationally with Maritime Communications Partners (AS) is required. Make sure you check with your service provider for applicable charges before you depart as charges will be billed to you on your regular phone account.
If you do not wish to use this service, please remember to switch off your mobile phone while at sea.
Staying in touch via the internet...
Internet access is available on all P&O Cruises ships through our on-board Internet Café. Wireless network cards are also available for purchase on board.

Cruise Personaliser

Crewmember tugging hat
Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance. 
personalise your cruise

Nautical Glossary

Act of Pardon / Act of Grace
A letter from a state or power authorising action by a privateer. Also see Letter of Marque.
Bear down
Turn away from the wind, often with reference to a transit.
Daggerboard
A type of centerboard that is lifted vertically; often used in pairs.
Fast
Fastened or held firmly (fast aground: stuck on the seabed; made fast: tied securely).
Fender
An air or foam filled bumper used in boating to keep boats from banging into docks or each other.
Griping
The inclination of a ship to run to windward.
Gunnel
The large plank that runs along the upper part of a ship's side.
Lee-side
The half of a ship, lengthwise, which lies between a line drawn through the middle of her length and the side, which is farthest from the point of wind.
Water line
The line made by the water's edge when a ship has her full proportion of stores on board.
Fresh away
When your ship increases its velocity.

Need Help?

Find answers to all your questions.

What payment options do I have to pay for my cruise?
Accepted payment methods include; cash, cheque, direct bank deposit and selected credit cards (1% surcharge applies). More info here.
Once onboard, how do I pay for extra items?
Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?
Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?
Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?
Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.

For the answers to many other questions check out our Frequently Asked Questions

Internet Access

Passenger using a laptop
Internet access is available on all P&O Cruises ships in our on-board Internet Café.
Internet Access