On-Board Medical Centre  

Each ship has a medical centre staffed by registered doctors and nurses, available during scheduled clinic times to provide medical care for everyone on board. They are also available 24 hours a day, 7 days a week for medical emergencies. Our medical centre is only for medical needs arising on board and cannot cater for treatments that you know you will require while on holiday.

We are not a healthcare provider and may not be held reliable for the sickness, injury or death of any passenger arising from any advice, treatment, care, services or any omission by medical staff. These medical providers exercise their own medical judgment and expertise.

All cruises on our ships are outside the scope of Australian Medicare, New Zealand "ACC" and private health insurance. Consultations, treatments and medication are charged at private rates and must be paid by you and claimed through your travel insurance.

Cruise Personaliser

Crewmember tugging hat
Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance. 
personalise your cruise

Nautical Glossary

Above board
On or above the deck, in plain view, not hiding anything.
Dayboard
The daytime identifier of an aid to navigation presenting one of several standard shapes (square, triangle, rectangle) and colors (red, green, white, orange, yellow, or black).
Handy billy
A loose block and tackle with a hook or tail on each end, which can be used wherever it is needed. Usually made up of one single and one double block.
Hand bomber
A ship using coal-fired boilers shoveled in by hand.
Handsomely
Gradually, as "lower handsomely".
Griping
The inclination of a ship to run to windward.
Hoy
A particular kind of vessel.
Shallow, not deep.
Shoal
Water line
The line made by the water's edge when a ship has her full proportion of stores on board.
Fresh away
When your ship increases its velocity.

Need Help?

Find answers to all your questions.

What payment options do I have to pay for my cruise?
Accepted payment with selected credit cards (1.5% surcharge applies). More info here.
Once onboard, how do I pay for extra items?
Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?
Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?
Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?
Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.

For the answers to many other questions check out our Frequently Asked Questions

Internet Access

Passenger using a laptop
Internet access is available on all P&O Cruises ships in our on-board Internet Café.
Internet Access