Your P&O Cruises ship is your luxurious home away from home. A floating resort where you can let the world drift by. It's also like a mini 24-hour city, full of energy, excitement, fun activities around every corner, superb facilities, exceptional dining and incredible experiences for all ages.
After years of cruising the world's most exotic destinations, we've put together our wealth of knowledge in these pages. They're packed with handy information, tips and advice to help you and your loved ones enjoy a safe, relaxing holiday and get the most from your amazing value cruise vacation.
Everyone at P&O Cruises wants you to have your best cruise holiday ever. So that there's always a relaxed and friendly atmosphere on board, we ask that you observe a few simple guidelines.
Should you wish to record footage on board during your cruise, please feel free to do so. However, please be mindful of the privacy of other passengers on board. Recording footage of on board entertainment performances is not allowed for copyright reasons. Recording footage for commercial purposes is not permitted without prior consent.
We require you to use cover-ups over swimsuits when entering the ship's public rooms. During the day, casual clothes are suitable. After 5.30pm smart casual attire is preferred in the public lounges and restaurants or as published in the Pacific Daily. Refer to Dress at sea for more details.
We want everyone to enjoy their cruise, so please try to avoid making excessive noise in your cabin or in the passenger corridors, to ensure the comfort of other passengers. If you seriously inconvenience or jeopardise the safety or enjoyment of any passengers on board, the Captain has the right to confine or disembark you in the next port of call. P&O Cruises accepts no liability for this serious action or for any loss incurred (including repatriation expenses) and no refunds are available. Please refer to our Terms and Conditions for further details.
This is your schedule of daily ship activities and entertainment events on board your ship. Pacific Daily is delivered nightly to your cabin. Keep it close by, so you'll always know what's happening and where.
Shore Tours Desk
Whatever adventure you'd like, a Shore Tours desk with a Shore Excursion Manager is on board each ship, ready to assist you with your port and Shore Tour related questions and bookings.
Passenger Services/Purser’s Desk
You'll find this in the ship's foyer. It's the place to cash traveller's cheques, ask questions, settle your on-board account and check for lost property. Postage stamps for letters and postcards are also available. Mail will be posted at the ship's next suitable port of call, and stamps will be sold accordingly. Letters and postcards can be dropped in the letterbox at the Purser's desk for mailing. However, due to Customs regulations we are unable to accept parcels or packages.
Lost or Stolen Cruise Cards
Please report this immediately to the Purser's desk. Your old card will be cancelled and we will issue you with a new one. Please note, until you notify us that your card is lost or stolen you are responsible for any transactions made on your card.
When you are on board, please report lost or stolen property to the Passenger Services/Purser's desk as soon as possible. It's a good idea to keep your valuables in the safety deposit box in your cabin. All lost property found on board or in the Embarkation Hall will be held by P&O Cruises or our representatives. It is the responsibility of the owner to contact P&O Cruises. Costs for the delivery will be at the owner's expense.
Items will only be held for a limited time.
Up to 14 days: any baggage, jewellery, cameras and miscellaneous items.
After 14 days: items are given to charity for re-distribution.
For health reasons, P&O Cruises company policy is that individual items of clothing, including hats, shoes, beach towels etc are destroyed at the end of each cruise.