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Officers
The Captain is in command of your ship and is your official host for the cruise. He is assisted by the ship's Officers and crew, who are organised into departments. You can recognise an Officer's department by the colour of epaulette worn on his or her shoulders.
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Deck Department
The Deck Department, headed by the Staff Captain, is responsible for all the duties performed by the officers manning the bridge. These seasoned professionals are distinguished by their black and gold epaulettes. Safety and security fall under the jurisdiction of the Deck Department, as does the maintenance of the ship's appearance. Members of the Deck Department paint the ship and keep the decks and swimming pools clean. In short, the Staff Captain and his crew are the people in charge of keeping your vessel shipshape.
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Engine Department
The Chief Technical Officer heads the Engine Department and is assisted by the Staff Engineer Officer and Staff Electro-Technical Officer. Departmental responsibilities include the ship's propulsion system, climate control and power generation. The Staff Electro-Technical Officer deals with electrical distribution and the ship's satellite and radio communications. Engineering Officers and Electro-Technical Officers wear a burgundy and gold epaulette.
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Hotel Department
You'll recognise members of the Hotel Department by the white and gold epaulettes on their uniforms. The Hotel Director is in charge, along with the Food & Beverage Director and Administration and Revenue Director. The Hotel Department handles all of the hotel responsibilities for the entire ship – from cabin, public room and dining room services to providing all food and supplies for passengers and crew. This department also includes a number of officers who don't wear an epaulette, such as the Maître d'hôtel, who maintains the excellent standards of service in all dining areas, and the Executive Chef, who supervises all cuisine creation on board.
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Medical Department
The medical staff, headed by the Senior Doctor, is on call 24-hours a day, seven days a week to provide medical care for passengers and crew. This team of highly qualified doctors and nurses may be identified by their red and gold epaulettes.
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Entertainment Department
The Cruise Director reports to the Hotel Director and is also a senior officer on board the ship. The Cruise Director manages the entire Entertainment Department. Since the Cruise Director and cruise staff oversee so many different activities, from evening stage shows to leading daytime and evening activities, their uniforms change to fit the occasion. Entertainment staff members always have a gold name badge on their uniform so you can get to know them right away.
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