Our Customer Service department is open Monday to Friday 7.00am to 8.00pm and Saturday 8.00am to 5.00pm (Sydney time). We also have an after hours emergency assistance team for passengers calling outside of these hours with an emergency situation. Please contact us on 13 24 94 (AU) or 0800 780 716 (NZ).
Requesting a Quote
If you wish to obtain a quote, please use the online Find a Cruise feature and visit any one of the Cruise Profile pages to view its Pricing Tab. Click on the 'book now' button to view up-to-date pricing. Alternatively, contact our reservations department on 13 24 94 (AU) or 0800 780 716 (NZ).
Your travel agent is another handy source of information for any questions you have about our cruises.
P&O Cruises Australia
Office Address: Level 5, 15 Mount Street
North Sydney NSW 2060
Postal Address: PO Box 2006
North Sydney NSW 2059
Australia :
Call 13 24 94
Fax (02) 8424 9161
New Zealand:
Call 0800 78 0716
Fax 0800 95 1201
Contacting Our Ships
Pacific Dawn
AU 0011 870 32 35 00 193
NZ 00 870 32 35 00 193
Pacific Jewel
AU 0011 870 76 48 42 686
NZ 00 870 76 48 42 686
Pacific Sun
AU 0011 870 32 32 84 811
NZ 00 870 32 32 84 811
Satellite call rates apply
Calls to ships can be expensive. Please check your long distance service provider for rates.
Arrivals & Departures Information Line
From Australia
1300 653 620
From New Zealand
0800 543 429
Corporate Links