How do I pay for my cruise?


When booking directly with P&O Cruises, our accepted methods of payment are:

BPAY®
Pay for your cruise from your Australian bank account via internet or phone banking using BPAY. Once you have made your booking, simply log into Cruise Control and obtain the BPAY Biller Code and Unique Reference Number, then log into your internet banking or phone banking to make your payment. Please note, the BPAY Reference Number is unique for each P&O Booking, so can only be used to make payments specifically to that booking.

BPAY is free and easy to use. Once the payment has reached your booking you will be emailed a new booking confirmation with an updated balance. Please note, it may take up to 3 bank business days for your BPAY payment to reach your booking.

Credit/Debit Card
Simply log into Cruise Control to pay your deposit or final payment by credit or debit card. The payment will be applied to your booking on the same day and a new booking confirmation showing your updated balance will be emailed to you. When making a booking here on our website, you can confirm your booking instantly by paying your deposit or full amount by credit or debit card. Best of all there is no service fee for debit card transactions.

We accept Credit cards (Visa, MasterCard and AmericanExpress) and Debit cards (Visa and MasterCard). We do not accept pre-paid cards. Please note a service fee applies to all credit card transactions (1.1% for Visa and MasterCard and 2.3% for AmericanExpress), subject to change.

EZ Pay (monthly payment plan)
Our EZ Pay monthly payment plan gives you flexibility to spread payment for your cruise over a period of time. Simply pay your first deposit (for bookings with a $1 deposit, 2nd deposit must also be paid), nominate the credit or debit card you would like to pay with, and we will automatically charge this card once a month until final payment is due.

Cruises inside final payment period will not be eligible. We accept Credit cards (Visa, MasterCard and AmericanExpress) and Debit cards (Visa and MasterCard). We do not accept pre-paid cards. Please note a service fee applies to all credit card transactions (1.1% for Visa and MasterCard and 2.3% for AmericanExpress), subject to change.

If your booking has been made through a Travel Agent, your payment and any queries relating to the payment of your cruise, must be made via your Travel Agent.