How do I pay onboard?


Welcome to cashless cruising! All shipboard expenses are charged to your personalised Cruise Card. Your Cruise Card is linked to your onboard account and can be settled by credit card (Visa, MasterCard or AMEX) or debit card (Visa or MasterCard). Debit cards may act as a credit card, whilst using the available funds in your bank account.

When using credit or debit cards, we obtain pre-authorisations from your bank for the amounts spent on each day of your cruise. These authorisations are not actual charges, although they may appear like a charge on your bank account or statement, they are holds to ensure you have sufficient funds available. At the end of the cruise, the final amount of your onboard account will be charged to your debit or credit card in full. Once the full amount is charged to your card, we will contact your bank to have the pre–authorisations released, however some banks hold these for up to 30 days.

To help speed up this process, we recommend getting in touch with your bank or card issuer before you cruise to advise them of your travel plans.

Service fees apply to all onboard credit card transactions (excluding pre-authorisations) The service fee for Visa and Mastercard transactions is 1.1%. For American Express the service fee is 2.3%. There is no fee for debit card transactions. Service fees are subject to change and will be advised onboard.

Pre-paid credit cards and Travelex Visa cash passports are not accepted onboard. Please be aware that there are no EFTPOS facilities available onboard our ships.