Latest Cruise News


At P&O Cruises the health, safety and well-being of our valued guests, the communities we visit and our loyal crew, is a top priority. As we continue to take guidance from authorities, public health experts and the broader community, we have implemented a pause in operations to 17 December 2020.

REFUNDS & FUTURE CRUISE CREDITS

To check if your booking has been affected by the pause or the progress of your pending Future Cruise Credit/Full Refund, simply enter in your booking details in our new online tools below. Frequently asked questions can be found here.

CHECK IF YOUR BOOKING WAS AFFECTED BY PAUSE
 
TRACK YOUR REFUND OR FUTURE CRUISE CREDIT

P&O ASSURANCE

P&O Assurance is our new payments and cancellation policy designed to provide you with maximum flexibility in your cruise holiday plans. Frequently asked questions can be found here.

Our policies at a glance –

Cruise begins between Final Payment Due Date Cancel By
18 December 2020 - 31 January 2021  30 days prior to departure 48 hours prior to departure and receive a Future Cruise Credit to the value of the original cruise fare paid to us*
1 February 2021 onwards 75 days prior to departure Standard cancellation policy applies

* Please note if you cancel your booking less than 48 hours prior to departure then standard cancellation policy will apply.

REQUEST CANCELLATION UNDER P&O ASSURANCE
          CHECK MY FINAL PAYMENT DATE      

Recent Announcements

Pause in Operations across Australia until 2 December 2020

27 August 2020

P&O Cruises Australia is extending its rolling pause in operations from Australia to 2 December this year as the cruise line continues to take guidance from authorities, public health experts and society on restarting sailing.

Read More

Please click here to see our previous announcements.