A holiday at sea is quite different from a holiday ashore so it's important for guests with restricted mobility to know about life onboard.
P&O Cruises Australia is unable to provide day-to-day personal care as we don't provide a nursing or carer service onboard. If you require assistance in relation to any of your day-to-day living, then you must arrange for a companion or carer to accompany you on your cruise. Our onboard medical centre provides care only in the case of illness or injury. The ship has a limited supply of wheelchairs available for use onboard and these are generally reserved for emergencies. We suggest that passenger's supply their own wheelchair if one is required for the duration of the cruise. If you decide to bring your own wheelchair, please notify our Customer Care Department as soon as possible as we will need to know the measurement and type, so we can ensure that it can be maneuvered through the room doorway as doorways do vary in size from room to room.
When you're ready to book, please contact our Cruise Contact Centre 13 24 94 (AU) or 0800 780 716 (NZ) to discuss the wheelchair-accessible rooms available for your cruise.
All wheelchairs must be stowed in rooms, as they cannot be allowed to obstruct corridors, emergency doors or stairwells. Unfortunately we are unable to undertake any repairs to wheelchairs onboard. It's not our intention to accentuate the difficulties onboard, but it's important to bring some aspects of life onboard to your attention so that you enjoy your cruise with us.