Health & Safety


SAFETY ADVISORY: Recently, Samsung announced a global “stop sale” and voluntary recall (view recall notice here) and exchange program on certain Galaxy Note7 smartphones. Such phones, with particular lithium-ion batteries, can overheat and catch fire, posing a burn hazard. As such, please be advised that all guests in possession of a Samsung Galaxy Note7 smartphone must take the following precautions.
  • Turn off the device;
  • Disconnect the device from any charging equipment;
  • Disable all applications that could inadvertently activate the device (e.g., alarm clock);
  • Protect the power switch to prevent its unintentional activation; and
  • Keep the device on your person or nearby in carry-on baggage. (Do not place in checked baggage.)
As our guest, please follow the above precautions while traveling on any of our ships, and if possible, please refrain from taking these devices with you on board.

A little bit of preparation can go a long way to making sure you have the best holiday ever. We have some tips to make sure you have a healthy, safe and enjoyable time onboard.

Daily Health Tips

  • If you take regular medication, make sure you have enough for your whole holiday and a couple of days’ extra just in case. Keep it close and carry in your hand luggage.
  • Please drink alcohol in moderation at all times. When you’re ashore, check alcohol content of local and imported drinks.
  • Be extremely careful if you’re having Kava - a popular herbal, medicinal and ceremonial drink in the Pacific Islands. It enhances the effects of alcohol and long term use may cause liver damage.
  • To prevent illness, wash your hands often and thoroughly and always after going to the toilet, before handling food and eating.

Safety and Security

Having a safe and happy cruise is the most important thing to us. While we love to have fun the safety and security of guests and crew always comes first. We have procedures and policies that we use before, after and during the cruise. We reserve the right to deny boarding of any person we believe is not suitable to travel.


MEDICAL CONDITIONS

We’ll help as much as we can. If you have special medical or medical equipment needs let us know at time of booking.
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SAFETY & SECURITY ASHORE

Make your holiday unforgettable, for all the right reasons. Here’s a few simple ways to stay safe and secure ashore.
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VACCINATIONS

Start and finish your cruise on a high note. Your health while travelling is important so get in the know about vaccinations.
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Zika Virus

Zika Virus is primarily transmitted by mosquitoes, although sexual transmission can also occur. Zika virus infection during pregnancy can cause serious birth defects and women who are pregnant or plan to become pregnant should consult with their doctor prior to booking travel to areas with active Zika transmission. As Zika continues to spread to many countries, we recommend you regularly review the Australian Government’s travellers’ website for updated information (https://smartraveller.gov.au/bulletins/zika_virus). Guests are reminded to take enhanced precautions against biting insects by covering exposed skin, and using insect repellent. Comprehensive health information can be found at: (http://www.health.gov.au/internet/main/publishing.nsf/Content/ohp-zika-factsheet-basics.htm)

RUBBER SHOES

The decks can be slippery so low-heeled rubber soles shoes are recommended. That means you wont have to watch your step.

SUN SAFE

Slip, slop, slap! The sun is bright and sunburn hurts so make sure you stay sun safe while on your holiday.

MOTION SICKNESS

If you get a little queasy on the water make sure you buy enough medication before you leave home. Seasickness medication can also be purchased onboard.

INSECT BITES

Insect bites can hurt! Avoid them by wearing light coloured, loose fitting clothing that covers your arms and legs and regularly apply insect repellent that contains at least 20% DEET.

NOROVIRUS

A stomach bug with vomiting and diarrhea symptoms that can last for one to two days. Protect yourself and others by regularly washing your hands and changing to clean clothes everyday.

FAQs


  • A
    We recommend you purchase appropriate international travel insurance at the time you pay your deposit to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things to do not go according to plan.

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