Leave your card at home
Welcome to cashless cruising! All onboard expenses are charged to your personalised cruise card, allowing you to sign for all your onboard purchases. Your cruise card also acts as your room key plus security pass to leave and re-board the ship at ports of call. Please note that the currency used onboard is Australian dollars (AU$).
We take all the stress out of paying your bill with cashless cruising. You can register your credit card (Visa, MasterCard or American Express) or debit card (Visa or MasterCard) when you check-in at the terminal. Debit cards may act as a credit card, while using the available funds in your bank account. A 1.5% service fee applies to all onboard credit card transactions (debit cards not included). By electing to use your credit or debit cards, you are automatically registered for Express Check-Out. This means there is no need to visit Reception to settle your account. An itemised statement will be delivered to your room on the morning of disembarkation.
PO Cruises uses a 'pre-authorisation' system to charge credit and debit cards for onboard accounts. This system places a daily 'hold' on your credit or debit card for the amount you have spent each day. This ensures people do not overspend their available credit or funds. At the end of the cruise, the total amount spent during the cruise is charged to your card, as one payment, and the daily holds are released. Please note that some banks hold pre-authorisation funds for up to 30 days. We strongly recommend you check your bank's authorisation process prior to embarkation. Pre-paid Visa cards and Travelex Visa cash passports are not accepted onboard. Please be aware there are no EFTPOS facilities available onboard our ships. If you do not have a credit or debit card, you can deposit cash (AU$) into your onboard account. This can be done at Reception within the first 24 hours of your cruise. Your account must remain in credit during the cruise and all onboard accounts must be settled before you leave the ship.
We've got your back
It's not the end of the world if your cruise card is lost or stolen. Report it to reception immediately we'll cancel your old card and issue you a brand new one. An important thing to note, until you report your card as lost or stolen, you're responsible for any transactions made on your card.