Having a safe and happy cruise is the most important thing to us. That’s why we take the safety and security of our passengers and crew very seriously. Closed Circuit TV (CCTV) monitoring has been added across our fleet to enhance onboard security. We keep you safe ashore too. We continually review the security situations at every port we visit. We’ve also introduced additional screening in ports, including the use of drug sniffer dogs at embarkation and random itemiser checks at ports of call.
Be careful with what you bring onboard. All luggage, including hand and check-in, will be x-rayed at embarkation and disembarkation. Guests must declare to Customs all amounts of alcohol in excess of the local Customs limits.
A stiff drink
Our bartenders love to make fancy cocktails when you want them. But because we’re committed to the Responsible Service of Alcohol it means there may be times when we consider it appropriate to refuse the service of alcohol to a guest for any reason. Guests must be 18 years or over to purchase or consume alcohol, or to gamble onboard. Government issued photo identification may be requested (Queensland ‘Adult Proof of Age Card’ will be accepted, however the older version of Queensland ‘Card 18+’ will not be accepted). If you buy alcohol ashore it will be collected at the gangway for safe keeping and returned to you on the last day of your cruise.
Never accept drinks from strangers and never leave your drink unattended. If you think your drink has been spiked, report this immediately to either the local authorities if ashore, or our security staff or bar staff onboard.
We try our best to keep everyone happy on our cruises. So in the interest of our guests’ health, safety and enjoyment, smoking is not permitted indoors, including in rooms, suites and on private balconies. This is in line with Australian standards. Outdoor smoking venues will be published in the Pacific Daily onboard your cruise. This includes the smoking of electronic cigarettes.
Fit to cruise
We reserve the right to deny boarding of any person we believe is not suitable to travel. This could be because the person:
- Is unfit to travel in the opinion of the Senior Doctor
- Seeks to travel in violation of any applicable law
- Engages in excessive behaviour which may compromise the safety, wellbeing or enjoyment of themselves or anyone else